We bring clarity to the early stages of website planning.

Sometimes our clients need a different kind of help. We work with organisations, before they embark on a website redevelopment journey, to bring a valuable outside perspective and expertise that brings clarity, allows for better decision making, and creates the right path for change.

Our website consultancy services include;

Website Strategy

– Define website purpose
– Stakeholder alignment
– Website scope definition
– Information architecture
– Website brief writing
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Website Accessibility  

– Website accessibility consulting
– Web accessibility compliance
– Accessible web content training
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– Strategy & Goal setting
– Mapping ideas against customer needs
– Stakeholder buy-in
– Creating a structured plan
– Brief writing
– Vendor selection consultancy
– Identifying realistic timelines & budgets
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UX Audit  

– Audit key touchpoint against business and user goals
– User research to understand users experience and objectives
– Review analytics
– Heuristic evaluation
– Content review

Website Sustainability

– Website carbon footprint audit
– Sustainable web design
– Digital footprint consultancy
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Customer Journey Mapping  

– Customer Experience Consulting
– CX design audits
– Persona development
– Customer needs & goals analysis
– Discovery of opportunities
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User Research

– User interviews, focus groups and surveys
– Digital Analytics analysis
– Analysis and insights to uncover opportunities
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Content Strategy & Design  

– Content audit
– Content planning workshops
– Content design
– Content governance & training
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Have a project we can help with? Get in touch