Service Design

From improving existing services to designing entirely new ones, we work with businesses and public services to create meaningful, future-ready experiences that work for both users and organisations.

Our Service Design approach helps our clients create human-centered, intuitive, and effective services that enhance customer experiences and drive innovation.

Ways we can help

  • User research
    Understanding real user needs
  • Journey mapping
    Identifying pain points and opportunities to improve service experiences for both employees and users 
  • Co-creation and prototyping
    Collaborating with stakeholders to create, test and refine ideas
  • Service strategy
    Aligning processes, technology, and people for delivery of human-centered services that make a real difference

We are a team of designers and technologists based in Dublin, Ireland, working with public sector and commercial organisations who are looking to make positive change. 

Have a project we could help with? Get in touch karen@path.ie