Service Design
From improving existing services to designing entirely new ones, we work with businesses and public services to create meaningful, future-ready experiences that work for both users and organisations.
Our Service Design approach helps our clients create human-centered, intuitive, and effective services that enhance customer experiences and drive innovation.
Ways we can help
- User research
Understanding real user needs - Journey mapping
Identifying pain points and opportunities to improve service experiences for both employees and users - Co-creation and prototyping
Collaborating with stakeholders to create, test and refine ideas - Service strategy
Aligning processes, technology, and people for delivery of human-centered services that make a real difference
We are a team of designers and technologists based in Dublin, Ireland, working with public sector and commercial organisations who are looking to make positive change.
Have a project we could help with? Get in touch karen@path.ie