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Information Architecture for a new University Website

Dit Baner

What We Did

  • Stakeholder Alignment & Facilitation
  • User-Centered Information Architecture (IA) Design
  • User-centric Design Advocacy
  • Usability Testing & Validation

When three separate institutes merged into a new university, we designed a user-focused Information Architecture that unified their digital presence while aligning diverse stakeholder interests.

The Challenge

With three Institutes of Technology merging into one, the newly formed Technological University Dublin needed a website structure that served students effectively while integrating input from multiple stakeholders with different priorities.

Our Approach

  • Conducted in-depth stakeholder interviews across all three institutions to align on goals and priorities for the new TU Dublin website.
  • Facilitated a workshop to shift focus towards a user-centric approach, emphasising student needs.
  • Designed a new Information Architecture and navigation system tailored to user journeys.
  • Conducted usability testing to validate the new navigation structure with real users.

The Impact

  • Created a clear, intuitive website structure optimised for ease of use.
  • Secured stakeholder buy-in, ensuring a smooth transition to the new TU Dublin site.
  • Improved accessibility and ease of use through clear labelling and user testing.

By focusing on user needs and collaboration, we delivered a new information architecture to inform the new TU Dublin website of the newly formed university.

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